TO SEARCH FOR ITEMS THAT MAY BE AVAILABLE: Select a CATEGORY to view. HINT: Click on the blue SHOW ALL link to see ALL CATEGORIES. Once you have identified the items that you need, select REQUEST ITEMS tab below for information on how to place an order.

Thank you for placing an order with Katy’s Kloset Medical Equipment Lending Library. To provide the best experience for you and our volunteers, please review the following before picking up your order.

  1. Ensure that the individual you registered as the Customer for your order is still available to pick up order and sign loan agreement. If not, reply to the booking confirmation email if you received one after placing your order, or call 262-746-9034 and choose the option for "an order that is already scheduled with a pickup date and time".
  2. Arrive as close as possible to your scheduled pickup time.  Volunteers will not be available to assist you before 9 a.m. or after Noon.  
  3. Bring a vehicle that is large enough for all items requested and remove personal items before you arrive so that your vehicle can be loaded quickly and safely.
  4. If the equipment you are receiving requires two individuals to load, you will need to provide both of those individuals.
  5. As you enter the parking lot, please wait your turn in line until you are greeted by a Volunteer. They will need the Customer Name and pickup time before directing you to the appropriate drive thru pickup area.
  6. When you reach the designated drive thru pickup area, please wait in your vehicle. A Volunteer will come out to assist you.
  7. You will receive an envelope to provide a Suggested Donation when you sign your loan agreement. Katy’s Kloset Medical Equipment Lending Library does not charge fees for lending items but does rely on your donation so that we can continue to provide this program. No one will be turned away if they are unable to donate.

Still have questions?

If you need to cancel, reschedule, change, or have any questions about a scheduled order, reply to the booking confirmation email if you received one after placing your order, or call 262-746-9034 and choose the option for "an order that is already scheduled with a pickup date and time". If you end up finding your items elsewhere, please be respectful of our volunteers and cancel your order as soon as possible.

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